Follow-ups go out without you
You write the message once and choose the trigger. Each night, Cénacle sends it to the right people, once per occasion.
Without a dedicated tool
Prospects going cold
A contact with no news for three weeks no longer remembers your first conversation.
A silent after-dinner
Guests leave delighted, then nothing happens. The ideal moment to offer membership slips by.
Members drifting away quietly
You notice a member's absence at renewal time, when it is too late.
What Cénacle does
Five concrete triggers
Idle prospect, follow-up after an event, member who no longer comes, accepted applicant who has not paid, abandoned payment for an upcoming dinner. The delay is set in days.
The real audience before you activate
A follow-up is created inactive. Before turning it on, you see how many people will receive it and a sample of names.
One follow-up per occasion
The same person is only followed up once for the same situation. If they come back and then drift again, they can be contacted again.
Nobody is chased by mistake
A prospect who already has an activity planned is not chased: a salesperson is on it. Nor is a new member who has never attended.
A personal unsubscribe link
Each email carries a link unique to its recipient. People who unsubscribe are left out of later follow-ups.
Opens and clicks
For each follow-up, you see the share of emails opened and clicked.
How it works
- 01
You pick the trigger
And the delay: for example 10 days without news, or 3 days after a dinner.
- 02
You write the message
The person's name, the event concerned or the date of the next dinner are filled in automatically. A test email lets you check how it looks.
- 03
You check the audience and activate
Sending starts the following night, then every night for anyone newly concerned.
Frequently asked questions
Are follow-ups sent by text message?
No, by email only.
Does unsubscribing stop emails about a registration?
No. The person stops receiving your follow-ups but still gets confirmations and reminders for dinners they have registered for.
Is there a sending limit?
Each follow-up sends at most 100 emails per night. Anyone remaining is contacted on the following nights.
Does open tracking need setting up?
Yes, it depends on how your sending domain is set up. Without it, follow-ups still go out but the rates are not shown.
See also
Your circle deserves better than a spreadsheet
Applications, dinners, payments and memberships in one place. Start with a free trial, or see the platform on your own club with the team.